COVID Terms and Conditions

    Main Passenger Details

    1. Surname:
    1. First Names:
    2. ID:



    True Blue Consultant:
    Telephone Number:
    Email:



    *TRUE BLUE offers and suggests special travel insurance (as compulsory) please speak to your consultant for more information.

    I/We have read, fully understood, and accept the Conditions of the contract as set out on the pages attached and the Terms & Conditions on the True Blue Surf Travel website: www.truebluetravel.co.za

    Further, I am of age and authorized to effect reservations and the conditions applying thereto on behalf of all those detailed above.
    I/We confirm that I/We have secured the necessary visas, inoculations and are in possession of a passport valid 6-12 months from day of departure.


    Signature of customer
    CHECKING THIS BOX YOU AGREE TO ALL COVID TRUE BLUE SURF TRAVELS STANDARD TERMS AND CONDITIONS, AS STATED BELOW AND ON THE WEBSITE
    (If under 21, parent of guardian’s signature)


    COVID-19 DISCLAIMER AND RELEASE

    Before we make or finalize arrangements for your trip, we require that you sign. Your signature will signify your agreement with the following terms and conditions:

    1. Health and Other Hazards: You agree that it is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. We assume no responsibility for and shall not be liable for unsafe conditions or health hazards including pandemics or other illnesses. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at https://sacoronavirus.co.za/.

    2. Rules of Travel Suppliers and Governments: We have no responsibility for COVID-19-related requirements that travel suppliers and governments may impose from time to time, such as health affidavit forms, health screenings prior to departure or upon arrival, face coverings, or quarantines. For the latest COVID-19 government travel regulations, we recommend going to IATA’s website at https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm. For the latest travel supplier requirements, check the supplier’s home page.

    3. Financial Condition of Travel Suppliers: We are not responsible for the acts or omissions of travel suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the suppliers, and we have no liability for recommending a trip credit in lieu of a refund.

    4. COVID & 2021 Bookings
    All Bookings made during 2020 & 2021, are made by the client with full knowledge of the ongoing Covid Pandemic. It is the clients personal decision to travel at this time, and the client takes full responsibility in knowing that the circumstances and travel restrictions, rules and conditions of countries, agents, airlines and suppliers can change at anytime.

    5. Cancellations/ Refunds/ Postponements - All bookings made through True Blue Surf Travel are subject to deposits and/or commissions being earned for our service and booking management. Should you cancel your trip/ or your trip be cancelled due to any reason (COVID related or not), it is understood that True Blue Surf Travel will assist in trying to obtain refunds or postponement(future credits) for suitable dates, from suppliers . Should a refund or future credit be requested and obtained from suppliers, it is agreed that True Blue will retain their original service fee/ commission, and will not be liable to refund this portion.
    It is accepted that Should no refund or credit be offered by suppliers for what so ever reason, then True Blue Surf Travel will not be held liable for any losses or refunds. We strongly recommend Travel insurance is taken out by all clients.

    6. Rebooking: If requested, we will assist with obtaining any refunds due or rebooking trips using future credits, but we will charge a nonrefundable fee for such services.

    7. Insurance: For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. Please note that, unless you buy a cancel-for-any-reason policy, most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. No representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance or for any denial of claim by travel insurer as it relates to COVID-19 or any other claim under the policy.

    8. RELEASE: YOU HEREBY EXPRESSLY ASSUME ALL OF THE RISKS AND DANGERS COVERED IN PARAGRAPHS 1-3 ABOVE, AND YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD US HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS, SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY KIND AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THESE RISKS AND DANGERS.